Australian Citizens residing in Australia only respond.

Must have NV1.

Overview:

DSTG is seeking an organisation to provide software development services to support and further develop our Data Management and Science & Technology Reports platforms.

The platforms use current web development frameworks deployed via CI/CD pipelines and managed using Agile development methods.

Address each selection criteria.

Essential criteria

1. Demonstrated experience in Linux administration and Web Application configuration-Weightage 20%

2. Demonstrated Experience with current Web Development Frameworks and languages- Weightage 30%

3. Demonstrated Experience customising and deploying full stack web applications and their associated CI/CD pipelines- Weightage 20%

4. Demonstrated Experience with DSPACE- Weightage 30%

Desirable criteria

1. Demonstrated experience with RedBox- Weightage 40%

2. Database Management and Development skills- Weightage 30%

3. Experience with Python- Weightage 30%

Australian Citizens residing in Australia only respond.

Salesforce Developer

• As a Salesforce developer, you will implement and deliver solutions to meet clients business requirements in a project delivery team.
• You will collaborate with the Solution Lead to prepare designs. You will use out-of-the-box features and config over code whenever possible and meet best practice when customising with code.
• You will work closely with the business analyst to ensure that your releases meet business acceptance criteria, and work closely with the tester to ensure your releases meet quality assurance standards.
• You will work with the release manager to perform releases through the DevOps pipeline and meet quality standards at each step.

• Previous work experience with application and software development within a large ICT environment, of Software Development practice

• Experience developing customer-facing interfaces

• Advanced knowledge of Salesforce CRM platforms

• Preference for experience with Salesforce Public Sector Solutions (PSS)

• Proficient in SOQL, Apex, Javascript, VisualForce and Lightning Web Components and integration using MuleSoft and Salesforce connectors

• Working knowledge of Visual Studio Code, mavensMate or eclipse

• Deep understanding of SDLC principles and the software development lifecycle, including Agile and DevOps practices and methodologies

• Ability to problem solve high-level software and application issues

• Knowledge and experience of the following is an advantage: Health ICT environment, Siebel/Oracle, Salesforce/Mulesoft, CRM, Agile, Waterfall.

• Engage with architects, designers, and testers to identify delivery challenges early on.

• Provide guidance to developers for rapid development using prototyping.

• Ensure code quality and adherence to Salesforce best practices.

• Functional and technical expertise to develop technical design specifications for Salesforce software and database solutions;

Role Responsibilities:

• Remain current with Salesforce technologies and best practices.
• Translate application designs into functional configurations and code, in line with development and configuration standards.
• Support quality assurance and release management operations to ensure artefacts can be properly tested and deployed.

Australian Citizens residing in Australia only respond.

Salesforce Developer

• As a Salesforce developer, you will implement and deliver solutions to meet clients business requirements in a project delivery team.
• You will collaborate with the Solution Lead to prepare designs. You will use out-of-the-box features and config over code whenever possible and meet best practice when customising with code.
• You will work closely with the business analyst to ensure that your releases meet business acceptance criteria, and work closely with the tester to ensure your releases meet quality assurance standards.
• You will work with the release manager to perform releases through the DevOps pipeline and meet quality standards at each step.

• Previous work experience with application and software development within a large ICT environment, of Software Development practice

• Experience developing customer-facing interfaces

• Advanced knowledge of Salesforce CRM platforms

• Preference for experience with Salesforce Public Sector Solutions (PSS)

• Proficient in SOQL, Apex, Javascript, VisualForce and Lightning Web Components and integration using MuleSoft and Salesforce connectors

• Working knowledge of Visual Studio Code, mavensMate or eclipse

• Deep understanding of SDLC principles and the software development lifecycle, including Agile and DevOps practices and methodologies

• Ability to problem solve high-level software and application issues

• Knowledge and experience of the following is an advantage: Health ICT environment, Siebel/Oracle, Salesforce/Mulesoft, CRM, Agile, Waterfall.

• Engage with architects, designers, and testers to identify delivery challenges early on.

• Provide guidance to developers for rapid development using prototyping.

• Ensure code quality and adherence to Salesforce best practices.

• Functional and technical expertise to develop technical design specifications for Salesforce software and database solutions;

Role Responsibilities:

• Remain current with Salesforce technologies and best practices.
• Translate application designs into functional configurations and code, in line with development and configuration standards.
• Support quality assurance and release management operations to ensure artefacts can be properly tested and deployed.

Australian Citizens residing in Australia only respond.

Overview:

• The Data and Analytics Branch supports the Agency by providing high quality data and reporting, translating insights into measurable business performance improvements. They are a centralized team focusing on future process improvement, delivering data and reporting effectively with clear accountabilities, while building data literacy capability across the branch and regions.
• The team develops, governs, and maintains an enterprise data warehouse as well as the NDIAs reporting platforms and production content. They design and build Business Intelligence (BI) interventions and prototype analytic solutions and reports, identifying trends and drivers of performance.

Duties

• Develops Test Plan in line with the (1) Test Strategy, (2) project release plan and (3) delivery methodology
• Develops Test Cases traced to requirements and design documents, including detailed test steps, data requirements, pre-requisites and success criteria
• Conduct functional testing based on documented Test Cases
• Supports and assists testers to execute testing against Test Cases
• Authors test plans, test summary reports necessary as required and test progress reports
• Provides a daily and weekly status report for testing activities
• Coordinates with Application Developers, Business Analysts, Test Analysts, SMEs, 3rd party vendors to review test artefacts and defects to ensure rapid review and resolution of documents and defects
• Facilitates defect triage meetings

Skills and Experience:

• Experience as a Test Lead or Snr Test Analyst on a Cloud Data Lake or Data Warehouse
• implementation
• Experience reconciling large datasets to confirm source to target reconciliation, explaining any differences identified
• Expert with JIRA, Confluence and contemporary testing tools (e.g. X-Ray)
• Highly data literate with an in-built curiosity to explore and understand data
• Ability to query datasets using intermediate to advanced SQL skills, and other common scripting
• languages
• Exceptional communication skills, both written and verbal

Skills and Personal Attributes

Contemporary attitude to disability

• Positive contemporary attitudes to people with disability
• Understanding and knowledge of disability, and its impact on individuals
• Experience with supporting people with a disability to maximise participation in the community.

Systems

• High level of competency in designing and consistently applying assessment tools
• Competency with IT systems (including Microsoft Excel, Project and visual design tools)
• Well versed in using JIRA as a project management and defect management tool
• Communication
• Adaptable communication and interpersonal skills
• Experience in building relationships with internal and external stakeholders

Collaboration

• Ability to work within and across teams and adapt quickly to a changing environment
• Sound experience in stakeholder engagement, communications and if required, providing
• training/demo on best test practices and use of test tools to business end-users.

Service Orientation

• Commitment to achieving positive outcomes for NDIS participants and the Scheme
• Ability to respond to and prioritise competing and often urgent requests in a calm and efficient
• manner while also maintaining high work standards and accuracy
• Ability to manage confidential and sensitive information
• Ability to synthesise and analyse complex information and make decisions

Address each selection criteria:

1. Experience as a Test Lead or Snr Test Analyst on a Cloud Data Lake or Data Warehouse implementation

2. Experience reconciling large datasets to confirm source to target reconciliation, explaining any differences identified

3. Expert with JIRA, Confluence and contemporary testing tools (e.g. X-Ray)

4. Highly data literate with an in-built curiosity to explore and understand data

5. Ability to query datasets using intermediate to advanced SQL skills, and other common scripting languages

6. Exceptional communication skills, both written and verbal

Australian Citizens residing in Australia only respond.

Must be able to obtain Baseline.

• ASIC seeks to establish an arrangement with supplier/s to provide Onsite IT Support resources (skilled personnel), for short-term and to backfill of our Onsite IT BAU desktop support services to supplement ASIC offices at various locations including Sydney, Melbourne, Canberra, Traralgon, Adelaide, Perth and Brisbane.
• ASIC requires IT technicians to work as Onsite BAU resources to assist with day-to-day BAU tasks. The technicians will also provide second level support for ASICs systems and Production Environments including collaboration with other IT resolver groups in the completion of Incident tickets and service requests.
• This need has arisen due to an increased demand in onsite support for projects such as the Digital Workplace Experience Uplift and Refresh, the Canberra office relocations, and the return of Registry Connects from the ATO (MOG). These temporary IT staff will assist with the Onsite team's BAU work, allowing our permanent staff to focus on the project related tasks.

Roles and Position Descriptions

• The temporary IT staff would provide second-level support for ASIC's systems and production
• environments, including collaboration with other IT resolver groups to complete incident tickets
• and service requests.
• Additional recommended prerequisites.
• Taking ownership of customer issues and requests by proactively managing a positive
• client experience and ensuring results are communicated to the client clearly and
• meaningfully.
• Documenting processes and initiatives to enable effective IT operations.
• Actively participating in project activities, national rollouts, offsite support, major
• initiatives, etc.
• Actioning the team's ticket queues and subsequent resolution actions.
• Maintaining, updating, and supporting mobile end-user devices, including Microsoft
• Surface laptops, iPads, and iPhones.
• Undertake additional responsibilities or tasks as required.

Qualifications and experience

• Proven experience in a technical support role, supporting large numbers of users

nationally.

• Ability to effectively utilise Ivanti or similar IT Service Management tools.
• Exposure to and use of Microsoft Active Directory.
• Ability to approach technical issues in a logical and common-sense manner.
• Demonstrate quality written and oral communication and excellent stakeholder
• relationship management skills.
• Experience supporting operating environments such as Active Directory, Win10/11
• laptops and workstations, M365, Azure Virtual Desktops and iOS.
• Experience in M365 Power apps, Intune, Netskope, and Video Conferencing is highly
• desirable.

Address Each Selection criteria to support your application(one page summary)

Essential criteria

1. Capability- the ability of the Supplier to meet each of the requirements in the Statement of Requirements and how the Supplier proposes to do this; the depth of relevant experience of the nominated personnel;

the depth of relevant experience of the organisation;

Australian Citizens residing in Australia only respond.

Must be able to obtain Baseline.

• ASIC seeks to establish an arrangement with supplier/s to provide Onsite IT Support resources (skilled personnel), for short-term and to backfill of our Onsite IT BAU desktop support services to supplement ASIC offices at various locations including Sydney, Melbourne, Canberra, Traralgon, Adelaide, Perth and Brisbane.
• ASIC requires IT technicians to work as Onsite BAU resources to assist with day-to-day BAU tasks. The technicians will also provide second level support for ASICs systems and Production Environments including collaboration with other IT resolver groups in the completion of Incident tickets and service requests.
• This need has arisen due to an increased demand in onsite support for projects such as the Digital Workplace Experience Uplift and Refresh, the Canberra office relocations, and the return of Registry Connects from the ATO (MOG). These temporary IT staff will assist with the Onsite team's BAU work, allowing our permanent staff to focus on the project related tasks.

Roles and Position Descriptions

• The temporary IT staff would provide second-level support for ASIC's systems and production
• environments, including collaboration with other IT resolver groups to complete incident tickets
• and service requests.
• Additional recommended prerequisites.
• Taking ownership of customer issues and requests by proactively managing a positive
• client experience and ensuring results are communicated to the client clearly and
• meaningfully.
• Documenting processes and initiatives to enable effective IT operations.
• Actively participating in project activities, national rollouts, offsite support, major
• initiatives, etc.
• Actioning the team's ticket queues and subsequent resolution actions.
• Maintaining, updating, and supporting mobile end-user devices, including Microsoft
• Surface laptops, iPads, and iPhones.
• Undertake additional responsibilities or tasks as required.

Qualifications and experience

• Proven experience in a technical support role, supporting large numbers of users

nationally.

• Ability to effectively utilise Ivanti or similar IT Service Management tools.
• Exposure to and use of Microsoft Active Directory.
• Ability to approach technical issues in a logical and common-sense manner.
• Demonstrate quality written and oral communication and excellent stakeholder
• relationship management skills.
• Experience supporting operating environments such as Active Directory, Win10/11
• laptops and workstations, M365, Azure Virtual Desktops and iOS.
• Experience in M365 Power apps, Intune, Netskope, and Video Conferencing is highly
• desirable.

Address Each Selection criteria to support your application(one page summary)

Essential criteria

1. Capability- the ability of the Supplier to meet each of the requirements in the Statement of Requirements and how the Supplier proposes to do this; the depth of relevant experience of the nominated personnel;

the depth of relevant experience of the organisation;